CNH Business System Academy Competence & Training Ma...

COMPANY PROFILE:

CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.com

We are looking for a CNH Business System Academy Competence & Training Manager who works from our site in Antwerp or Zedelgem.

Role & Responsibilities:

In support of CNH global goals and beliefs, reports to the CBS Global Academy leader, to be the global reference on the core CBS+ Academy Competence and Training process.

• Global CBS Training Methodology management:
• Provide methodological guidance on the best way to build the effective training packages, that deliver knowledge and practical application simultaneously (Kaizen / training packages, communities of practice, mentoring, storytelling process, …)
• Validate the training packages provided by the CBS Regional teams and Global/Regional Subject Matter Experts regarding content and flow alignment with the methodological guidelines provided.
• Collect feedback from participants and recommend items to be shared to the CBS specific Subject Matter Experts (SMEs) across the globe for the training material enhancement, following up to guarantee proper integration.
• Training planning and execution management:
• Create and maintain the process to certify experts needed by each region/area, with the support of the CBS leaders and SMEs who define the requirements.
• Build, then maintain the training calendar for each methodology or tool.
• Allocate certified facilitators efficiently to perform the trainings – in person, virtual or hybrid.
• Ensure the basic levels of competence growth are certified globally, in line with guidelines provided.
• Manage the competences through registration on the CNH LMS (CNH iLearn).
• Global Best Practices management and competence process integration:
• Create and maintain the process to collect Best Practices from Kaizen, innovations, RCPS… and have them validated by experts.
• Ensure that validated best practices are converted into effective knowledge articles and training materials, to facilitate extension.
• Monitor & continuously improve the overall Best Practice process Extension to Point of Impact globally, to sustain and accelerate improvements of Focused Five results.

Objectives / What Winning Looks Like:

· Highly effective training/Kaizen, best practice, Mentoring, Storytelling Process with contents which enable impactful and easy to facilitate learning experiences while delivering tangible improvements at point of impact.

· An Efficient Global Competence Certification process which supports a self-learning organization.

· A globally integrated, simple and efficient training management Process, supported by a system.

· Global and Regional “Communities of Practice”: employees who interact with each other for their pursuit of a common practice across organizational boundaries and departments.

· Increased levels of employee satisfaction and active engagement on the continuous improvement contributions.

· Accelerated rate of improvement in functional KPIs aligned to Focused Five (Safety, Quality, Delivery, Profitability, Customer Advocacy).

Critical Candidate Characteristics, Skills and Experience:

Education

Undergraduate degree in engineering, business or other area related to the core function. Graduate on business or computer science is desired.

Professional & Personal

· Minimum of 10 years’ experience in complex product design and Industrial manufacturing business.

· Extensive knowledge of continuous improvements process and tools coming from lean methodology application on complex operations.

· Proven experience in using/teaching Lean Toolsets, Root Cause Problem Solving and similar continuous improvement methods to deliver high rates of year over year improvements in Safety, Quality, Delivery, Profitability and Customer satisfaction.

· Good experience in building and maintaining world class Quality Systems including;

• QFD (Quality Function Deployment)
• Advanced Quality Planning for New Products
• FMEA (Process/Design)
• Control Plans, Mistake Proofing / Visual Process Controls
• Human Error Management

· Experience driving increased customer focus, understanding and value creation across a very internally focused organization.

· Innovative thinker, but even more importantly, able to help other leaders and teams get “outside the box” and drive “breakthrough thinking”.

Critical Leadership skills/experience:

· Fluency on English, spoken and written. Other languages are a plus.

• Power Skills
• Facilitation
• Coaching
• Effective written/verbal communication skills
• Visual Management
• Making it simple / Reducing complexity to create focus.
• Peer/cross-functional relationship building.
• Ability to lead and develop team members.
• Ability to create experiences that change beliefs and ultimately culture change.
• Natural influencer

· Ability and desire to grow into senior leadership roles within Operations or other business functions.

· Due to global responsibility candidate can be in any of our regions, while preferably on NA or EMEA due to the complexity and number of plants involved.

· Able to work from one of CNH sites on hybrid mode (not fully remote).

· Willingness/ability to travel as needed.