Service Manager

🚨 Now Hiring: Service Delivery Manager | NATO Project

📍 Braine L’Alleud, Belgium

🛡 Security Clearance: NATO Secret

🗓 Start: 26 May 2025 | Duration: 836 hours

📅 Apply by: 14 April 2025

We’re looking for a Service Delivery Manager to oversee end-to-end IT service operations for a high-level NATO assignment. From SLAs to stakeholder engagement, you'll ensure seamless delivery and continuous improvement across mission-critical systems.

🔧 Key Responsibilities:

• Monitor service levels, incidents & problems
• Oversee service transition, performance & compliance
• Manage budgets, outsourcing, and vendor relations
• Lead service reviews & customer interactions
• Support team and deputize senior staff as needed

🎯 You Bring:

• 3+ years in service delivery (or 10+ without a degree)
• Strong IT infrastructure, collaboration tools & vendor management experience
• ITIL v4 Foundation (required), Prince2 preferred
• NATO or international environment experience is a plus

💶 Rate: Lowest Priced Technically Compliant

Drive service excellence where it truly matters.

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