Senior Account Manager

LEGALFLY is a pioneering legal AI platform offering unmatched security and productivity that is transforming the legal industry:

🏆 Exceptional product-market fit: Our advanced and intuitive legal AI solutions have rapidly gained traction in the market. LEGALFLY is trusted by leading European enterprises and law firms, and we have strategic partnerships with industry leaders like Slaughter & May and Allianz.

🚀 Hyper-growth: Following our successful Series A funding round of 15 million EUR in July 2024, LEGALFLY is experiencing rapid growth. Backed by top investors, including Mehdi Ghissassi, Director of Product at Google Deepmind, we plan to triple our team by the end of the year to accelerate product development and revenue growth.

🥇 World-class team: LEGALFLY was founded by four tech veterans from Tinder, bringing extensive knowledge and expertise to drive innovation.

🔒 Unmatched security: We are setting the global standard for responsible legal AI with unrivaled security measures. LEGALFLY ensures that sensitive client data never leaves the company's premises through on-premise anonymization.

🌎 Global expansion: Our recent funding will support our expansion across the globe. Our recent funding will support our expansion across the globe. We are extending our platform to key jurisdictions in Europe and the world.

Join us at LEGALFLY as Account Management and be a part of our mission to revolutionize the legal industry with cutting-edge AI technology.

About the Role:

As we continue our growth and international expansion, we’re seeking a seasoned Senior Account Manager to drive our success into FY25 and beyond. This senior-level role offers a unique opportunity to shape the trajectory of our account management strategy, working with some of the world’s most prominent legal enterprises.

With a primary focus on Net Revenue Retention (NRR), you’ll have significant potential to grow and expand existing accounts. Many of our largest clients have yet to fully adopt our platform across all locations, presenting vast untapped opportunities.

Key responsibilities:

• Collaborate with a dedicated Customer Success Manager to maximize client engagement and ROI.
• Own strategic account planning and conduct business/value reviews with top-tier clients.
• Lead contract renewals and cultivate relationships to secure additional funding and renewal growth.
• Develop LegalFly’s account management playbook, building the foundation for a scalable, effective team as we enter new markets.
• Drive revenue: Manage contract renewals, and negotiations, and identify upselling and cross-selling opportunities to meet ambitious growth targets.
• Build strong relationships: Act as the primary point of contact for assigned accounts, fostering client satisfaction and loyalty.
• Strategic collaboration: Work closely with internal teams (Sales, Customer Success, and Product) to deliver tailored solutions and ensure client success.
• Analyze and report: Monitor account performance, provide insights, and implement strategies to maximize client value.

You might be a good fit if you are:

• A seasoned Account Manager with 10+ years of B2B Enterprise SaaS sales experience.
• A native Dutch speaker and preferred full professional proficiency in French.
• MEDDPICC trained with a strong value-based sales approach.
• Skilled at managing contract renewals, high-stakes negotiations, and identifying growth opportunities.
• A strong communicator who can seamlessly collaborate across teams and with clients.
• Entrepreneurial, adaptable, and resourceful in fast-paced environments.
• A problem solver with a client-centric approach and a knack for building lasting relationships.

Your direct manager and team

You will join the sales team led by our Global Head of Sales.

Our offer

🌟 A position with impact: Join a fast-growing tech scale-up with an innovative culture and tremendous market opportunity.

💰 A fully optimized & competitive salary package.

🚗 Company car & fuel card: Tesla Model 3 or hybrid equivalent.

💻 Top-class equipment to thrive: Including Macbook Pro, iPhone 15 Pro, Herman Miller chair, and Widescreen 34' monitor.

🏥 Investment in your well-being: top-notch health, hospital & dental insurance and a pension plan

🏡 Hybrid work policy: office days are Tuesday, Thursday and one additional day of your choice. Remote work is possible two days a week.

🎉 Monthly team activities & yearly team retreat.

🏢 Stunning, light-filled office in the heart of Ghent on Veldstraat.

🍽️ Free lunch on office days.

Have we sparked your interest? Let’s get in touch & join the AI Revolution! 🚀