In order to be eligible for this position candidates MUST hold European Nationality.
WORK ENVIRONMENT
Fujitsu is recruiting Onsite IT Support Agents to work in Brussels for a European Institution.
Contract Type: We offer Full-time employment or Freelance contract.
SKILLS
· Good Knowledge of workstation Administration (Windows 7 & Windows 10).
· Knowledge of Server OS (Windows 2016, Windows 2012) and Active Directory.
· Very Good Knowledge of MS Office applications (Office 2010 & Office 2016).
· Knowledge of basic System Administrator tasks.
TASKS
· Provide high-quality proximity support for VIP end-users,
i.e. on-site interventions to deal with incidents and requests impossible to resolve remotely.
· Workstation provisioning.
· Loan and support of mobility equipment (e.g. mobile phones, smartphones, laptops, tablet computers).
· Peripherals management (install, connect and troubleshoot printers, scanners, multifunctional devices, etc).
· Implement iMac requests (Installation, Move, Add, Change), (including but not limited to PC installation/configuration and move).
· Support to Logistic Services
Language: English AND French is mandatory (minimum level B2)
Work Experience required: Junior Level: at least 1 year of experience in an Onsite support role