director of technical support
Solliciteren
Plaats
Brussels1000
Brussel
België
Contract
Vooltijds, Onbepaalde duurDatum gepubliceerd
2025-03-15Online to:
2025-05-14EUR 20.00 HOUR
director of technical support
We are seeking a visionary and dynamic Director of Technical Support to join our team at our Zaventem site. In this critical leadership role you will oversee our customer technical support operations, drive strategic initiatives, and ensure exceptional service delivery to our clients. You will be responsible for leading a team of technical professionals, managing solution-oriented projects, and fostering a culture of excellence and continuous improvement. Key Responsibilities: Lead and manage the central service operations ensuring high standards of service delivery and client satisfaction. Develop and implement a customer service strategy aligning with Hologic's overall business objectives. Oversee the performance and development, providing guidance, training, and professional development opportunities. Identify, initiate, establish and develop strategic relationships with key organisational stakeholders. Implement best practices and standard operating procedures to enhance perform...
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