Third Party Warehouse Coordinator

Job Description: Third Party Warehouse Coordinator

About JD Logistics:

JD Logistics, a subsidiary of JD.com, is a global leader in technology-driven supply chain and logistics solutions. Our mission is to optimize supply chain management through cutting-edge technologies, ensuring efficient, reliable, and scalable solutions for our partners worldwide.

Position Summary:

We are looking for an experienced and detail-oriented 3rd Party Warehouse Coordinator to oversee and manage our third-party warehouse operations. This role is critical in ensuring smooth operations, maintaining quality standards, and fostering strong relationships with third-party logistics (3PL) providers.

Key Responsibilities:

• Warehouse Operations Management:
• Monitor and coordinate daily operations at third-party warehouse facilities, ensuring adherence to JD Logistics' service level agreements (SLAs) and quality standards.
• Ensure accurate inventory management, order fulfillment, and timely dispatches.
• Collaborate with internal teams to forecast demand and optimize storage solutions.
• 3PL Relationship Management:
• Act as the primary point of contact for third-party logistics providers, ensuring effective communication and problem-solving.
• Conduct regular performance reviews and audits of 3PL partners to ensure compliance with contractual obligations and KPIs.
• Negotiate contracts and cost-efficient solutions with existing and potential 3PL providers.
• Process Improvement:
• Identify opportunities to enhance warehouse efficiency and reduce operational costs through process improvements.
• Implement JD Logistics' best practices and standard operating procedures in third-party warehouses.
• Drive initiatives to integrate technology and automation into 3PL operations.
• Compliance and Reporting:
• Ensure compliance with local regulations, safety standards, and JD Logistics policies.
• Prepare and present regular reports on operational performance, inventory accuracy, and logistics costs.

Qualifications:

• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
• 2+ years of experience in warehouse management, 3PL coordination, or logistics operations.
• Strong understanding of warehouse processes, inventory management, and logistics KPIs.
• Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with stakeholders.
• Proficiency in MS Office and logistics software; familiarity with WMS (Warehouse Management Systems) is a plus.
• Fluent in English; Chinese is highly preferred.