Customer Operations Consultant

Morrison Finance is looking for a Junior/Medior Customer Operations Consultant. As a Customer service-oriented consultant, you will be the main point of contact of the customers, handle their requests and help them to find suitable solutions.

Key Responsibilities:

• Support financial operations with a focus on fostering and maintaining relationships with B2B partners.
• Manage the credit granting process, including analyzing credit applications and making informed decisions.
• Provide customer-focused solutions to ensure client satisfaction and smooth credit operations.
• Ensure the seamless execution of credit decisions and related processes.
• Collaborate with key partners and clients across Belgium in a dynamic, fast-paced environment.
• Develop and enhance commercial and analytical skills through hands-on experience.
• Maintain a flexible approach and strong customer service mindset to succeed in the role.

Language Requirements:

• Native-level proficiency in Dutch and French, with strong written and verbal communication skills.
• English is a plus.

Technical Skills:

• Proficiency in MS Office.

Soft Skills:

• Strong communication abilities.
• Strong customer orientation with a commercial mindset.
• Precise, organized, and structured working style.
• Excellent administrative and analytical abilities
• Comfortable handling tasks over the phone and managing ad hoc requests.
• Team player who can also work independently.
• Experience in the financial services sector.

Offer

• Being part of a dynamic, energetic, and opportunity-filled company
• Gaining valuable professional experience within a fast-growing company
• Continuous learning, with extensive training in both technical and soft skills
• A workplace where everyone feels respected, valued, and free to be themselves
• Inspiring and supportive colleagues
• Forward-looking, highly accessible leadership