Head of eCommerce

About Xandres

For over 55 years, Xandres offers women fashion to express themselves. A Belgian fashion brand delivering timeless elegance combined with contemporary style, in quality pieces, for every woman from size 34 tot 56. At the moment, Xandres is present in Belgium, the Netherlands, and Germany with Xandres retail stores, e-commerce, marketplaces, and hundreds of wholesale partners. The Xandres culture is entrepreneurial, transparent, collaborative, customer focussed, and action oriented. 

HEAD OF ECOMMERCE

The role

We are looking for an experienced digital professional to lead the profitable growth of our international e-commerce, strengthen our brand digitally, and further develop our highly engaged team. 

This role reports to the CEO, is part of the Leadership Team, is P&L responsible, and cooperates specifically with peers in marketing, retail, customer service, merchandise planning, and logistics. 

As our Head of E-commerce you will

• Develop the strategy to deliver profitable international growth in e-commerce
• Build the roadmap to execute this strategy and deliver excellent execution driving double digit growth annually
• Continuously increase operational excellence in our e-commerce management 
• Spearhead omnichannel alignment 
• Champion data driven decision making and consumer understanding 
• Build the Xandres brand in the international digital environment in accordance with our brand strategy 
•  Create a seamless omnichannel consumer experience 
• Expand our international marketplace business 
• Be a collaborative leader along the value chain, and focus on further developing our digital team 

Your competencies

You will have proven experience in and knowledge of: 

• Platform migration, integration and e-commerce technology 
• Agency onboarding and management
• CRO
• Personalisation 
• CRM 
• Loyalty 
• Customer service 
• E-mail marketing 
• Digital marketing & advertising: programmatic, social, native, paid search, etc. 
• SEO 
• Merchandising & inventory management 
• Omnichannel optimalisation
• Marketplace management
• Building e-commerce strategy and delivering ambitious commercial results. 
• Developing teams and building team capacity, you are a natural leader. 

Your qualifications

• Master’s degree from a reputed university
• Minimum 8 years of experience in e-commerce (that is: concrete commercial experience in online sales)
• Minimum 3 years of experience in e-commerce leadership, team management, P&L responsibility
• Strong communication skills 
• Proven ability to drive a data driven way of working 
• Experience in international e-commerce:
• Commercial and entrepreneurial mindset
• Knowledge of the application of AI in e-commerce
• Proven capacity to manage projects
• Affinity with consumer lifestyle brands 
• Happy to get dirty hands and lead by example 
• Driven by collaboration 
• Professional proficiency in English is a must
• Proven people management experience and a drive to teach, to see people grow 

Why you will like to join Xandres

As our new Head of E-commerce you will have the opportunity to lead the digital development for an ever growing and profitable consumer lifestyle brand, utilize your team leadership skills to the max, and drive internationalisation and innovation, in an ambitiously entrepreneurial, highly engaged, can-do culture surrounded by pleasant people. 

• Permanent contract (39h/week)
• Monday-Friday
• Address HQ: Nijverheidsstraat 20,9070 Destelbergen (Great Ghent area)
• Hybrid working: two days per week
• Training courses and evolution talks to focus on your personal growth
• Annual staff parties and events

Do you enjoy taking part in an ambitious project around expanding digital strategy in a stimulating environment. Then we would love to get to know you!

Send your CV to vacature@xandres.be. We look forward to receiving your application and will treat it with discretion and care as soon as possible.