VOIP/Video Project manager

Join a dynamic team of professionals, and work towards all-round customer satisfaction. This is your chance to show off your customer/business awareness, in an enterprise constantly coming up with new innovative solutions with high added value!

Activity domain: software development and automation, communication systems, video solutions, virtualization

Location: Brussels

Responsibilities

• Lead a project team of technical engineers, customer engineers, system engineers...supported by the Account Manager.
• You’ll have total ownership of your projects, coordinating clients, subcontractors, suppliers, and the internal experts.
• You’ll get to manage projects both from a business and project perspective.
• You’ll report to the Business Unit Manager concerning project status with PM highlight reports, potential risks using project risk registers, and technical issues through ERP systems and project management tools.

On top of that, you’ll be…

• The technical go-to contact for clients, engaging with them and identifying their wishes and requirements, which you’ll report to your co-workers.
• Defining the project approach with the project team to develop, implement, and follow up on detailed and complex project implementation plans.
• Identifying, managing, and reporting on potential risks throughout the project lifecycle.
• Managing tech issues, following up on them, and escalating them to suppliers whenever necessary.
• Working together with the Account Manager to detect, generate and manage change requests – and pitch these to the client.
• Ensuring the quality of the deliverables matches the project scope and budget.
• Supporting sales by advising on operational aspects at the tender stage (planning, installation budget, project approach…).

Qualifications

• You have an engineering or master’s degree.
• You have +5 years of relevant project experience in IT and/or telecommunications als system engineer, VOIP engineer, network engineer....
• First project management experience is an asset
• Fluency in Dutch and English are a must. Knowledge of French is a major asset.
• Strong communication skills.